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Protecting your privacy is important to us. BC Transit's collection,
use, disclosure and retention of information complies with the
provisions of the Freedom of Information and Protection
of Privacy Act. This privacy statement describes the information
that is collected via the BC Transit Website, how we collect
and use that information and how we protect your privacy.
Collecting and Using Personal Information
We do not collect personal information unless our Website visitors
volunteer it. When you voluntarily send us electronic mail or
complete an on-line form, we collect your name, email address,
your Internet Protocol (IP) address and your message so that
we may reply to you if necessary.
When you visit BC Transit's Website to browse, read pages or
download information, we will gather and store certain information
about the visit. This information includes the IP address and
domain name used, the type of browser and operating system and
the date and time of the visit. This information is used for
the purpose of assessing system performance, improving web services,
Website management and to carry out market research.
Surveys, Contests, Customer Service Reports, Feedback Forms
On occasion, BC Transit's Website may request information from
our Website visitors via a survey, contest or feedback form.
Participation in surveys, contests and feedback forms is voluntary
and as such, the visitor has the choice whether or not to disclose
personal information. Survey, contest and feedback information
is compiled on an aggregated basis for the purpose of improving
BC Transit's products, services or our Website.
The personal information collected on Customer Service Reports
is limited to that which is required for authorized BC Transit
employees to investigate your commendation, compliment or suggestion.
How We Protect and Use the Personal Information We Collect
The personal information collected is used only by authorized
BC Transit employees in the performance of their duties and
for the purpose that it was originally collected. We will not
sell or trade any personally identifiable information that may
be collected from our Website and will not disclose such information
to third parties except as authorized by law.
Links to Other Sites
BC Transit's Website contains links to other Websites. We are
not responsible for the content and the privacy practices of
other Websites nor are we responsible for the accuracy of their
content. The links provided to other Websites is not an endorsement.
We encourage you to examine each site's privacy policy and disclaimers.
Changes to this Privacy Statement
BC Transit may revise this Privacy Statement from time to time
to reflect changes to our Website. As a result, you should visit
this page periodically to review the contents.
Questions or Concerns?
If you have any questions or concerns regarding this privacy
statement, please contact:
BC Transit
Corporate Secretary
520 Gorge Rd E.
Victoria BC V8W 2P3
Phone: (250) 385-2551
Fax: (250) 995-5643
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